Legal
Privacy policy
How Umza Air collects, uses and protects your personal information.
Last updated July 2026
Umza Aviation Services Ltd. (“Umza Air”, “we”) respects your privacy. This policy explains what we collect when you book and fly with us, why, and the choices you have.
What we collect
- Booking details: name, contact information, travel itinerary and payment confirmation
- Identification required to travel, where applicable
- Communications with our team, including calls, messages and emails
- Website and app usage data to keep the service secure and improve it
How we use it
- To process your booking, check you in, and get you through your journey
- To contact you about your flight, including schedule changes
- To provide support and handle refunds or changes
- To meet legal, safety and security obligations
Sharing & processing
We share your information only as needed to deliver your travel — for example with airports, our booking and payment providers, and authorities where required by law. We do not sell your personal information.
Our booking and check-in are provided through our reservations partner; your details are processed securely to complete your transaction.
Your choices
- Ask us for a copy of the information we hold about you
- Ask us to correct information that’s wrong
- Unsubscribe from marketing at any time — service messages about your flight will still reach you
Privacy questions
To exercise any of these rights or ask a question, email info@umzaair.com.